Help and support

Open Settings and choose a menu username. Guest links and QR codes use it, so they stay inactive until you save one.

Open Menu, add a menu, then sections and items. Add photos, prices and translations. You can also import a menu export file.

Open Accounts and create an account for each table, room or sunbed. Guests scan its QR code to see the menu and order. Print the QR code or share the guest link.

Open Printers and add a printer with a name. The MAC address is optional and only needed for older printers; it is printed on the label under the printer or on its self-test printout. After saving, edit the printer to copy its CloudPRNT server URL.

Open the printer's web page (its IP address is on the self-test printout), go to the CloudPRNT settings, switch CloudPRNT on, paste the server URL and save. The printer restarts and begins checking for orders.

Back in Printers, the row shows when the printer was last seen. Open the row actions and choose Test print to confirm tickets arrive. If it says Never connected, check the URL and that the printer has internet access.

Yes. Orders appear live on your dashboard, and you can share a read-only dashboard link with your team.

You can no longer open the dashboard, menu editor and settings until you resume your subscription. Your data is kept, so you can pick up where you left off.